Question 1

How do I place an order?

Accepted Answer

Simplest way is WhatsApp at +92 336 4266642. Tell us what you need, send your files, and we'll send a quote within hours.

Question 2

What's the minimum order quantity?

Accepted Answer

100 pieces for most products. Product labels start at 500 pieces. Poly mailers and tape have higher MOQs.

Question 3

Can I order different sizes in one order?

Accepted Answer

Yes. You can combine sizes within the same product category, but each size needs to meet its own MOQ.

Question 4

Can I see samples before ordering?

Accepted Answer

Yes. Physical sample packs start at Rs. 3,000. Tell us which products you want to inspect and we'll confirm the sample mix before dispatch.

Question 5

What file formats do you accept?

Accepted Answer

PDF, AI, EPS, PSD, and high-resolution PNG/JPG at 300 DPI minimum. CMYK colour mode is preferred.

Question 6

What if I don't have print-ready files?

Accepted Answer

We offer paid design services from Rs. 1,500 for logo touch-up to Rs. 15,000 for complete brand packages.

Question 7

How accurate is your colour matching?

Accepted Answer

We use Pantone colour matching for exact reproduction when Pantone codes are provided. Digital proofs are shared before production.

Question 8

How long does production take?

Accepted Answer

Standard production is 7–10 business days. Rush production is 3–5 days at +30%.

Question 9

How long from order to delivery?

Accepted Answer

Typically 10–15 days total: proof approval, production, and courier delivery.

Question 10

Are your stickers really waterproof?

Accepted Answer

Yes. Vinyl stickers use 3-mil premium vinyl with UV laminate and are submersion-tested.

Question 11

Are your food packaging materials safe?

Accepted Answer

Yes. Food packaging uses food-grade materials and Pakistan Food Authority compliant processes.

Question 12

Do your mailer boxes survive Pakistani courier handling?

Accepted Answer

Yes. The boxes use 3-ply corrugated material with 150 PSI burst strength.

Question 13

How do payments work?

Accepted Answer

Full payment (100%) is required upfront to start production. Bank transfer, JazzCash, and EasyPaisa are accepted — no cash on delivery.

Question 14

Do you deliver nationwide?

Accepted Answer

Yes. We deliver across Pakistan via TCS, Leopards, and M&P courier partnerships.

Question 15

What are delivery charges?

Accepted Answer

Delivery charges depend on parcel weight, size, and destination — we confirm the exact cost with your quote, before production starts, so there are no surprises.

Question 16

Do you offer volume discounts?

Accepted Answer

Yes — unit prices drop meaningfully at 500, 1,000, 2,000 and 5,000+ pieces, and print packages save a further 20–25%.

Common Questions Answered

Ordering

Files & Design

Production

Products

Payment & Delivery

Still have a question?